Totch Mabry and Jay Bennett, co-owners of QAI Residential Home Inspection Service, met in 2008 while they were both stationed at Little Creek. Both Navy divers, Totch and Jay have experienced, among many other assignments, deployments in the Middle East, Hurricane Katrina dive operations, picking up commercial aircrafts off the bottom of the ocean, and space shuttle Columbia disaster recovery. Their most recent venture as business owners in the home inspection space started in 2013 when the pair launched QAI. The company name is a nod to their diving careers. “We worked with complex life support equipment and hyperbaric oxygen chambers where quality assurance inspection (QAI) documentation was required,” Jay said.

QAI, with over 200 years of combined military service, is now one of the largest home inspection companies in Hampton Roads. Specializing in home inspections on the buyer’s side and pre-listings for people preparing to put their houses on the market, the QAI team also offers camera-guided main sewer line inspections, indoor air quality sampling and testing, lead-based paint and water sampling. The QAI process is standardized from training to inspection to reporting. “The only differences among inspectors are personality traits,” Totch said. “Agents can have an inspector they like and want to use all the time, but if that person is busy, they can work with any one of our guys and get the same product.”  

The Best Choice for Home Inspection Services

Now you can let our outstanding reputation for service and reliability work for you. By using Quality Assurance Inspections LLC, you benefit from experienced inspectors that deliver reports that meet or exceed the state standards. We also encourage your presence during the inspection. By the client being present at the inspection, our inspector can familiarize you with the home and explain things to you as they move through the house.

Our inspectors are bound to a strict code of ethics, which ensure quality service and provide important protections. Our, inspectors must:

  • Work Exclusively for the Customer
  • Follow Nationally Accepted Standards of Practice
  • Not Perform Repairs or Recommend Service Provider Companies on any home Inspected
  • Be Fully Covered with E & O and General Liability Insurance

Our inspectors are formally trained by Nationally Accredited Inspection Schools to be familiar with a wide variety of situations. We believe that consumers have the right to expect the highest standards of thoroughness, fairness and effectiveness from their home inspector.

All of our inspection reports are authentic and stand up to critical examination. We continue to build our reputation one inspection at a time to ensure you get the quality service you expect from us.

We are a Veteran owned & operated business.  Our 200 plus years of combined Active Duty military service ensure Quality Assurance Inspections LLC offers the best in home inspections services.  Before you list or purchase a home, call us today at (757) 689-7396!

About Us

We are a veteran owned and operated company with years of dedicated service.  We have relocated our families many times over the years, and as buyers and sellers of real estate, we know the value of home inspection.  We would be honored to provide that service for you.

Our Mission

We believe our customers have the right to expect the highest standards.  Our uniformed inspectors arrive at the property early, and provide a truly professional inspection experience from client arrival to report delivery and beyond.